Guide For Representatives

Read Our Success Stories

In order to enroll subscribers you must be registered as a representative.

Representative Registration:

Download this guide with quick steps on how to become an agent to get started :

Enrolling is easy!

1. Verify eligibility

2. Enroll the subscriber

1 - Verify Eligibility

• The application must be completed with the subscriber present.

• Applicant must provide: full name, address, and date of birth.  Provide last 4 digits of the SSN if possible and qualifying program(s) participation (e.g. Medicaid).

• Applicant must initial and e-sign the application and consent forms.  

• Once the applicant is verified DO NOT CLOSE BROWSER!  You need the application ID for Step 2.

• All information provided needs to be complete and true.

Verify Eligibility

To Enroll a Subscriber:

• The application must be completed with the subscriber present.

• Applicant must provide full legal name, address, and date of birth.  Provide last 4 digits of the SSN if possible and qualifying program(s) participation (e.g., Medicaid).

• Applicant must initial and e-sign the application and consent forms.

• All information provided needs to be complete and true.

Enroll Subscriber

Rep Resources :

Sano Connect EBB Rep Training Video:

Representative Registration:

A guide with quick steps on how to become an agent

EBB Process Guide:

A step-by-step instruction guide on how to verify and enroll your clients

Qualifying Quick Guide:

A list of qualifying programs and income criteria for EBB eligibility

Sano Connect Brochure:

Describes the Sano Connect
service

Number Porting Form:

For transferring existing phone numbers to Sano Connect

Help for EBB representatives

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